2025 Agenda - London - Care Management Show

In this session, Amrit will be digging into how to build a profitable care business and why it’s crucial to understand the unit level economics. This talk will provide you with an overview of how to: ...

Amrit Dhaliwal, CEO - Walfinch

Women Shaping the Future of Care

Leadership Theatre

28-Nov-2025

10:00 – 10:40

Industry Knowledge
Leadership

Bhavna Keane-Rao, Managing director - BKR Care Consultancy

Samantha Crawley, Chief executive - EQ Care Group and The Outstanding Society

Ruth French, Director - The Outstanding Society

Caroline Roberts, Board member - Championing Social Care

Raina Summerson, Chief executive - Agincare

Marketing, Branding and Making Your Care Business Stand Out

Leadership Theatre

28-Nov-2025

13:30 – 14:00

Skills & Training
Business

Petra Meinlova, Marketing consultant - Elevate Communications

Operational Resilience, Maintaining Quality With Growth & Adversity

Operational Excellence Theatre

28-Nov-2025

10:00 – 10:40

Career Development
Leadership

Katherine Williams, Head of regulation and care compliance - Fulcrum Care

Sarah Clarke-Kuehn, Chief operating officer - commercial - Sanctuary

Stephen Butterworth, Chief operations officer - HC-One

Impact of The Employment Rights Bill on the Care Sector

Caring Times Owners Club Theatre

28-Nov-2025

10:00 – 10:30

Business

James Sage, Partner - RWK Goodman

Care Market Data and Trends

Caring Times Owners Club Theatre

28-Nov-2025

13:10 – 13:50

Industry Knowledge
Business

James Knight, Associate director - healthcare - Christie & Co

Strategies for Leading in Challenging Times and Addressing Unconscious Bias

Leadership Theatre

28-Nov-2025

10:45 – 11:25

Skills & Training
Leadership

This roundtable discussion will address the significant challenges faced by leaders in health and social care, emphasising the need for inclusive practices. Panellists will will explore practical stra ...

Jon Wilks, Chief executive - The Institute of Health & Social Care Management

Sue Jones, Director of social care - Institute of Health & Social Care Management

Eddy McDowall, Chief executive - Oxfordshire Association of Care Providers

Katie Coffey, Engagement officer - ME Passport

Modern Slavery & Exploitation of Workers

Leadership Theatre

28-Nov-2025

11:50 – 12:20

Industry Knowledge

Clair Brown, Safeguarding and closed cultures senior specialist - CQC

Holly Spiers, Chief executive - Walsingham Support

How to Maintain and Monitor Quality of Care Effectively

Home Care Theatre

28-Nov-2025

10:00 – 10:30

Outstanding Care
Leadership

Kevin Groombridge, Chief executive - Care Inspections UK

Nick Barker, Director of quality - Avante Care & Support

Delivering Outstanding Home Care

Home Care Theatre

27-Nov-2025

10:40 – 11:10

Outstanding Care
Leadership

Gemma Lock, Head of commercial - Trinity Homecare Group

Retention in Home Care

Home Care Theatre

28-Nov-2025

11:20 – 11:40

Recruitment & Retention

Karolina Gerlich, Chief executive - The Care Workers' Charity

Safeguarding

Home Care Theatre

28-Nov-2025

13:50 – 14:20

Skills & Training

Katherine Williams, Head of regulation and care compliance - Fulcrum Care

CQC: Complex Care – Collaboration, Innovation & Human Rights are the Key

Complex Care Theatre

28-Nov-2025

10:50 – 11:20

Industry Knowledge

Join Rebecca Bauers to hear about CQC’s perspective on complex care, the challenges, and opportunities Understand the importance of a human rights based, person led approach to ensure people receive t ...

Rebecca Bauers, Director for people with a learning disability and autistic people - CQC

How Technology Will Support Complex Care

Complex Care Theatre

28-Nov-2025

11:30 – 12:10

Skills & Training

Nuno Almeida, Founder and chief executive - Nourish

Steffen Wulff Petersen, Co-founder and chief executive - Sona

John Godden, Chief executive - Salutem Care & Education

Working Age Adult Policy Board

Complex Care Theatre

28-Nov-2025

13:40 – 14:10

Business

Martin Green, Chief executive - Care England

Preventing & Dealing with the Aftermath of Serious Incidents

Complex Care Theatre

28-Nov-2025

15:00 – 15:30

Industry Knowledge

Carl May-Smith, Partner and barrister - Browne Jacobson

Dealing With Difficult Conversations

Operational Excellence Theatre

28-Nov-2025

14:15 – 14:45

Skills & Training
Leadership

Whether it’s with colleagues, service-users or families, difficult conversations are a daily reality in care settings. Managing them well requires a balance of verbal, non-verbal and paraverbal skills ...

Patricia Sunday, Global professional instructor - CPI International

Registration: CQC'S Expectations

Operational Excellence Theatre

28-Nov-2025

13:15 – 13:55

Industry Knowledge

Debbie Cave, Registration manager - CQC

Rachel Monteith, Registration manager - CQC

Mentoring

28-Nov-2025

10:00 – 15:00

Career Development

Aneurin Brown, Chief executive - Hallmark Luxury Care Homes

Raina Summerson, Chief executive - Agincare

Samantha Crawley, Chief executive - EQ Care Group and The Outstanding Society

Paul Nery, Managing director - Rose Care Group

Samir Patel, Director - Oaklands Rest Home

Angela Boxall, Chief executive - Majesticare

Mike Parsons, Chair - Dormy Care Communities

John Godden, Chief executive - Salutem Care & Education

Syd Coombes, Managing director - Active Pathways and Evermore Care Homes

Daniel Wylie, Chief executive - Calm Futures

Jay Dodhia, Chief executive - Serene Care

Abdul Rehman, Chief financial officer - Valorum Care Group

Anneke Lane-Campbell, Chief operating officer - Dolphin Homes

Martin Thomas, Non executive director - Care South

Michael Smith, Operations director - Allegra Care

Nick Barker, Director of quality - Avante Care & Support

Steve Winter, Director - Peasmarsh Place (Country Care) Ltd

Direct Workforce Strategy

Caring Times Owners Club Theatre

28-Nov-2025

14:15 – 14:45

Industry Knowledge

This session will explore the Workforce Strategy for Adult Social Care in England after its launch in July 2024, led by Skills for Care.

Ali Porteous, Locality manager - Skills for Care

Raising the Profile of Social Care: Working As a Sector

Caring Times Owners Club Theatre

28-Nov-2025

15:00 – 15:30

Industry Knowledge

Mark Topps, Co-founder - The Caring View

Alyson Vale, Director - Abbotsford Care

The Barchester Journey, Market Consolidation and What It Means For The Sector

Caring Times Owners Club Theatre

28-Nov-2025

11:40 – 12:10

Industry Knowledge
Business

Samantha Crawley, Chief executive - EQ Care Group and The Outstanding Society

Mike Parsons, Chair - Dormy Care Communities

The Practical Application of AI in Care

Operational Excellence Theatre

28-Nov-2025

10:50 – 11:20

Skills & Training

Sam Hussain, Founder and chief executive - Log My Care

Paul Nery, Managing director - Rose Care Group

Data Driven Decision Making and Human Experiences

Operational Excellence Theatre

28-Nov-2025

12:30 – 13:00

Skills & Training

The past five years have seen widespread adoption of digital platforms by providers looking to take control of their futures. However, this evolution has in many instances replaced physical silos of i ...

Mark Gray, Product lead - Nourish Care

Paul Skuse, Product manager - Nourish Care

Leadership in Care Workplace Culture

Operational Excellence Theatre

28-Nov-2025

11:30 – 12:10