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  • Join Charlie Jones of BKR Care Consultancy to learn about the changes CQC is making, what inspectors are looking for, and how to protect your service.
  • One of my team has a really bad attitude problem. I need to have a conversation with them about it – but how would you suggest approaching the discussion?
  • Join Claire Smout of Skills for Care to build your change management skills and discover the leadership models you can adopt when introducing technology.
  • Caring Times editor-in-chief, Lee Peart, backs the call for a new law enshrining the right of families to visit their loved ones in care homes.
  • Join Niki Husher of Paragon Skills to learn how to recognise the signs when an employee is struggling, and develop the skills to have a supportive conversation.
  • Join Shelley James, Director at Age of Light Innovations, to discover how small changes to lighting have a big impact on your staff’s and service users’ wellbeing.
  • Eight and a half years after starting as a healthcare assistant at Willows Care Home in Romford, Claudia leads the team at this 72-room nursing home in Essex.
  • With public inquiries well under way, Caring Times editor-in-chief, Lee Peart says it’s high time for a day of reckoning on the appalling neglect of care homes and the elderly during the crisis.
  • Charlotte Goddard, Caring Times features editor, is inspired by the Book of the Year

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