Conference Programme - Care Management Show

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11:45 12:15
Your local time: )

Tea with Tobi: Best practices on building occupancy to maximise care in the community
- Leadership
- Business
Speakers

Tobi Alli-Usman, Founder & Managing Director - Prosperwell
12:25 12:55
Your local time: )

Growing your care business without losing the 'family-run' feel
- Business
Speakers

Aneurin Brown, Managing director - Hallmark Luxury Care Homes

Samantha Crawley, CEO - Bracebridge Care Group

Ruth French, Operations director - Stow Healthcare
13:30 14:00
Your local time: )

Data and market trends in social care
- Leadership
- Business
Speakers

Dan Madden, Head of sales and marketing - Carterwood
14:35 15:05
Your local time: )

Reputation management - How to manage media in the midst of a crisis
- Industry Knowledge
- Business
Speakers

Will Walter, Founder and managing director - Bridgehead Communications

Laura Shelton, Partner, Healthcare Regulatory - HCR Law

11:00 11:30
Your local time: )

Is recruitment and retention improving under Labour?
- Recruitment & Retention
- Industry Knowledge
Speakers

Jane Townson, CEO - Homecare Association

Vic Rayner, CEO - National Care Forum

Amrit Dhaliwal, CEO - Walfinch

Nadra Ahmed CBE, Executive co-Chairman - National Care Association
13:00 13:30
Your local time: )

Women in Power - Interview with Rebekah Cresswell
- Leadership
- Industry Knowledge
Hear from Rebekah Cresswell, CEO of Priory about her highs and low in her career and how she managed to climb the ladder to success

Speakers

Rebekah Cresswell, Chief Executive Officer - Priory

10:20 10:50
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How to grow a home care business
- Business
- Skills & Training
Speakers

Martin Jones MBE, Chief executive officer - Home Instead
11:40 12:10
Your local time: )

Marketing your service to the local community
- Business
Join Ben Benson-Breen in an engaging 30-minute exploration of essential marketing strategies for home care services designed to boost their visibility and impact in their care community. Join the sess ...

Speakers

Ben Benson-Breen, Founder - My Way Marketing
12:20 12:50
Your local time: )

Diversity: how it can help recruitment and boost franchise performance
- Recruitment & Retention
- Wellbeing
- Business
Speakers

Amrit Dhaliwal, CEO - Walfinch
13:50 14:20
Your local time: )

Effective approaches to staff development
- Career Development
14:35 15:05
Your local time: )

Introduction to Risk Assessment
- Business
- Skills & Training
When care goes wrong, the root cause is often poor or unread risk assessments and management plans. This is a critical issue in domiciliary care, where providers usually have little control over how p ...

Speakers

Zoe-Dawn Anderson, Care Content Writer and Advisor for Croner-i

10:05 10:35
Your local time: )

Opening your own care home
- Leadership
- Business
11:40 12:10
Your local time: )

Having difficult conversations
- Leadership
- Skills & Training
Challenging discussions and conflict in the workplace can be tricky to navigate. Gain valuable insights and techniques to manage emotions, develop resolution skills to de-escalate conflict and learn s ...

Speakers

Bruce Morrison, L7 business skills development coach - Impact Futures
12:20 12:50
Your local time: )

The life-changing power of values-based recruitment
- Recruitment & Retention
- Leadership
- Career Development
Come to this session to learn how to utilise values-based recruitment in a care setting: from recruiting for your organisation through to enabling those we look after to find meaningful work options b ...

Speakers

Damien Wilkins, Social Care Recruitment and Retention Expert - Care Character

Travis Thomas, Head of recruitment - NSSL Group
13:50 14:20
Your local time: )

Single-handed care in a care home: Is it possible to provide better care with less staff?
- Leadership
- Career Development
- Skills & Training
Most care providers have a policy stating you must have two staff to mobilise a resident using moving & handling equipment. The panel will take you through the unique journey of a London care home tha ...

Speakers

Richard Ayres, Social care adviser - Care England

Deborah Harrison, Managing Director - A1 Risk Solutions

Nuno Santos Lopes, Director of Research & Innovation - Nightingale Hammerson

Rosalind Gray, Head of Therapies - Nightingale Hammerson
14:35 15:05
Your local time: )

International recruitment, sponsorship & compliance masterclass
- Recruitment & Retention
- Business
Speakers

Matthew Bond, CEO and co-founder - Borderless

10:15 10:45
Your local time: )

Hear from CQC: Understanding the single assessment framework
- Industry Knowledge
Speakers

Julia Spencer Ellis, Senior specialist - adult social care - CQC
11:45 12:15
Your local time: )

Dementia care
- Outstanding Care
- Career Development
- Skills & Training
Speakers

Graham Stokes, Director of dementia and specialist service innovation - HC-One
12:20 12:50
Your local time: )

The future of medicine management
- Business
- Skills & Training
Speakers

Saurabh Shah, Chief operating officer - Camascope
13:50 14:20
Your local time: )

The journey to outstanding
- Outstanding Care
- Career Development
What does person-centred really mean in practice What does innovation really mean? Practical steps toward outstanding Maintaining outstanding

Speakers

Charlie Jones, Chief operating officer - BKR Care Consultancy
14:40 15:10
Your local time: )

Delivering outstanding care from a care home manager
- Outstanding Care
- Career Development
Beverley Manzar, registered manager at Ebury Care Home and Care Home Manager of the Year 2023, shares her experience of delivering outstanding care.

Speakers

Beverley Manzar, Registered manager - Ebury Court Care Home

10:20 10:50
Your local time: )

Optimising occupancy and enhancing enquiry management in UK care homes
- Business
- CPD
- Skills & Training
Speakers

Iain Corrigan, Commercial director - CoolCare
12:15 12:55
Your local time: )

CQC single assessment framework
- Skills & Training
- Business
- CPD
A session filled with practical tips to help managers get to grips with the new SAF. Key highlights for each domain will be covered with a take away list of suggestions for to evidence how your service is meeting the new SAF.

Speakers

Charlie Jones, Chief operating officer - BKR Care Consultancy
14:05 14:35
Your local time: )

Supporting legal requirements and best practice across adult and children’s social care
- CPD
- Skills & Training
Speakers

Imman Hussain, Business development manager - tri-x
14:50 15:20
Your local time: )

Business skills for care managers
- Business
- CPD
- Skills & Training
Speakers

Jen Riches, Learning Coach - Lifetime Training

Lynne Mullen, Advanced Qualification Coach - Lifetime Training

10:15 10:45
Your local time: )

Is recruitment and retention improving under Labour?
- Industry Knowledge
Speakers

Amrit Dhaliwal, CEO - Walfinch

Vic Rayner, CEO - National Care Forum
11:40 12:10
Your local time: )

Grants, loans and financial support available to care businesses
- Business
Speakers

Tariq Raja, Executive director - Care Tech Foundation
12:20 12:50
Your local time: )

Growing your care business without losing the 'family-run' feel
- Leadership
- Business
Speakers

Samantha Crawley, CEO - Bracebridge Care Group

Ruth French, Operations director - Stow Healthcare

Aneurin Brown, Managing director - Hallmark Luxury Care Homes
14:40 15:10
Your local time: )

Reputation management - how to handle the media in the midst of a crisis
- Leadership
- Industry Knowledge
Speakers

Will Walter, Founder and managing director - Bridgehead Communications

Caroline Barker, Legal Director, Healthcare Regulatory - HCR Law

10:25 10:55
Your local time: )

Marketing your service to the local community
- Business
Join Ben Benson-Breen in an engaging 30-minute exploration of essential marketing strategies for home care services designed to boost their visibility and impact in their care community. Join the sess ...

Speakers

Ben Benson-Breen, Founder - My Way Marketing
11:40 12:10
Your local time: )

Retention strategies in home care
- Recruitment & Retention
12:20 12:50
Your local time: )

Delivering outstanding home care
- Outstanding Care
13:50 14:20
Your local time: )

Technology and innovation in home care
- Business
- Outstanding Care
14:50 15:20
Your local time: )

How can managers navigate staff rosters effectively?
- Career Development
- Skills & Training
Speakers

Harry Wales, Senior account executive - Deputy

10:20 10:50
Your local time: )

Compassionate leadership
- Wellbeing
- Leadership
Join this session to learn about relational leadership and what it means to be a compassionate and inclusive leader, with practical tips for your day-to-day management. In compassionate and inclusive ...

Speakers

Tamsyn Nother, Director - Robin Training and Consultancy

Tricia Pereira, Director - Robin Training and Consultancy
11:40 12:10
Your local time: )

Managing Digital Transformation & Innovation
- Business
Speakers

Katie Thorn, Project manager - Digital Care Hub

Paul Nery, Managing director - Rose Care Group

Rebecca White, Quality improvement officer - Seashell Trust
12:20 12:50
Your local time: )

Supporting staff mental health and wellbeing
- Wellbeing
- Leadership
Speakers

Karolina Gerlich, CEO - Care Workers Charity
13:45 14:15
Your local time: )

NACAS -The care workers register
- Recruitment & Retention
- Career Development
Speakers

Liz Blacklock, Chief executive officer - National Association of Care and Support Workers
14:45 15:15
Your local time: )

Delivering complex care
- Leadership
- Outstanding Care

10:20 10:50
Your local time: )

Thriving in Residential Care
- Business
- Skills & Training
My Home Life England has carried out one of the largest qualitative studies into the experience of older people living in residential care. This presentation will shine a light on six key ways that ol ...

Speakers

Bethany Morgan Brett, Research fellow - My Home Life England
11:40 12:10
Your local time: )

Operational and care planning efficiencies when implementing a digital care management system in your business
- Business
- Skills & Training
Speakers

Louis Coyne, Sales manager - OneTouch Health
12:20 12:50
Your local time: )

Ofsted, regulation of the social care sector and how Ofsted is a force for improvement
- Industry Knowledge
- Skills & Training
Speakers

Yvette Stanley, National Director - Ofsted

Jayne Coward, Deputy director for early years regulatory policy and practice - Ofsted
13:55 14:25
Your local time: )

The journey to outstanding
- Outstanding Care
- Career Development
What does person-centred really mean in practice What does innovation really mean? Practical steps toward outstanding Maintaining outstanding

Speakers

Charlie Jones, Chief operating officer - BKR Care Consultancy
14:45 15:15
Your local time: )

The human side of AI in social care and medication management
- Business
- Career Development
- Skills & Training
Speakers

Kehan Zhou, CEO - Camascope

10:15 10:45
Your local time: )

Digital Systems to Support Staff Retention
- Recruitment & Retention
- Business
- CPD
Speakers

Iain Corrigan, Commercial director - CoolCare
11:40 12:10
Your local time: )

Out of sight, but not out of mind.
- Career Development
- Skills & Training
A perspective on Scope 3 emissions for better Care businesses. Sustainability goals can feel out of sync with the demands of accounting and frontline staff - many of us know the feeling. How do we a ...

Speakers

Jacob Shephard, Managing director - Haigh Engineering
12:15 12:45
Your local time: )

CQC Single Assessment Framework
- CPD
- Skills & Training
Speakers

Charlie Jones, Chief operating officer - BKR Care Consultancy
14:40 15:10
Your local time: )

Using past data to predict future performance
- Business
- CPD
- Skills & Training

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