2025 Agenda

Are empty beds giving you sleepless nights? Dreaming of a waitlist instead? Join care home occupancy expert Ali Powell to discover 5 proven tips for boosting occupancy.

This session will delve into the key considerations for successful acquisitions and how they can unlock new potential for care providers.

Are you and your team prepared for a critical incident? Do you know what your priorities are, and how they can conflict? Join Carl May-Smith and Laura Chinyere-Ezeh, who will be focusing on the regulatory and employment aspects and duties surrounding a critical incident.

This session will share practical insights and real-world experiences to help operators and aspiring owners navigate funding with more confidence and clarity.

Find out how a community engagement strategy can help your business thrive in 2025 and beyond.

Community Integrated Care shares some reflections on their experience of working with commissioners to support people in living their best lives possible after leaving hospital.

This roundtable will dive into the systemic undervaluing of care work, exploring key questions such as how gender, race, and class shape perceptions, the role of media, and the policies needed to elevate care workers' status.

Inspired by "Hidden Grief: Loss of Clients in Care," this talk will delve into the emotional aspects of care delivery and discuss strategies for supporting staff through grief, promoting mental health, and fostering a compassionate workplace culture.

Chris will be sharing practical insights into how care providers can integrate solar to enhance energy independence, reduce emissions, and support long-term strategic goals.

See how people with dementia and their caregivers can now enjoy guided conversations and meaningful moments, through advances in modern computing that we are now applying to social and healthcare technology.

Panel discussion on how we, as a sector, can stop waiting for permission and start shaping our own future.

In light of recent decisions by policy-makers, the sector, once again, has to confront the reality of staff shortages and retention. At the CareTech Foundation, we are committed to building a diverse, ...

In a rapidly changing world, strong leadership is more crucial than ever. But how do we train and support teams when uncertainty is the only constant? Join Jon Wilks, CEO of IHSCM, as he explores cutting-edge strategies for leading with confidence, drawing upon insights from IHSCM’s High Performance Leadership (HPL) workshops.

From front line care to back-office automation and processing, this session will take a look at how AI has been transforming social care to reduce costs, improve compliance and save time… and some of the common pitfalls in this new digital revolution.

Bhavna Keane-Rao moderates a discussion with three inspiring women who bring a wealth of knowledge and experience on shaping the future of the sector.

Join the interim Chief Inspector of Adult Social Care and Integrated Care to hear an update from CQC.

A group of worldwide experts are soon to publish the first international standard for older people living in residential care or who are cared for at home. Kevin Groombridge will explain how the standard has been developed, how it will be used, and how care homes, supported living services and domiciliary care providers can become accredited.

In this session you will hear about recent progress towards digital recommendations in the Workforce Strategy, including digital skills and Care Technologist pilots.

From the pitfalls of AI and the danger of bad images, to the risk of fragmented messaging and overlooking data analytics, we talk you through some glaring mistakes to avoid when planning your marketin ...

Presenting the winners of Care Heroes 2025, recognising members of the care sector who go the extra mile and have made a real difference to people's lives.

With an increase in the requirement to complete Root Cause Analysis' by funding parties where incidents occur, this session will provide insights into the process of completing a Root Cause Analysis ( ...

Join CQC to delve into our newly published report, Health and social care support for people with dementia . Our report is on the experiences of individuals with dementia interacting with health and s ...

In high-stakes environments, forgotten skills can have serious consequences. This session explores the dangers of "skill fade" in vital areas like first aid, fire safety, manual handling, and mental health.