Name: Complex Care Leaders Panel
Start: 2025-11-28T10:00:00Z
End: 2025-11-28T10:40:00Z
Location: ExCeL London

2025 London Agenda Coming Soon

10:00 10:40
Your local time: )

Complex Care Leaders Panel
- Skills & Training
Speakers

David Petrie, Chief executive - Liaise

Mike McKessar, Chief executive - Voyage Care

Nasir Quraishi, Group executive director - adults and specialist services - CareTech
14:20 14:50
Your local time: )

Developing a Positive Person-Centred and Commercially Successful Culture
- Career Development
- Skills & Training
Speakers

Syd Coombes, Managing director - Active Pathways and Evermore Care Homes
10:00 10:40
Your local time: )

Care Home CEO Panel
- Leadership
- Business
Speakers

Sam Monaghan, Chief executive - MHA

Olivia Curno, Chief executive - Elizabeth Finn Homes
14:30 15:00
Your local time: )

Money isn't a Dirty Word
- Leadership
- Skills & Training
In this session, Amrit will be digging into how to build a profitable care business and why it’s crucial to understand the unit level economics. This talk will provide you with an overview of how to: ...

Speakers

Amrit Dhaliwal, Chief executive - Walfinch
10:00 10:40
Your local time: )

Women Shaping the Future of Care
- Leadership
- Industry Knowledge
Chairperson

Bhavna Keane-Rao, Managing director - BKR Care Consultancy

Speakers

Samantha Crawley, Chief executive - EQ Care Group and The Outstanding Society

Ruth French, Director - The Outstanding Society

Caroline Roberts, Board member - Championing Social Care

Raina Summerson, Chief executive - Agincare
13:30 14:00
Your local time: )

Marketing, Branding and Making Your Care Business Stand Out
- Skills & Training
- Business
Speakers

Petra Meinlova, Marketing consultant - Elevate Communications
10:00 10:40
Your local time: )

Operational Resilience, Maintaining Quality With Growth & Adversity
- Leadership
- Career Development
Chairperson

Katherine Williams, Head of proactive services (audits) - Fulcrum Care

Speakers

Sarah Clarke-Kuehn, Chief operating officer - commercial - Sanctuary

Stephen Butterworth, Chief operations officer - HC-One
13:00 13:40
Your local time: )

High Growth Panel
- Industry Knowledge
- Business
Speakers

Aneurin Brown, Chief executive - Hallmark Luxury Care Homes
10:40 11:20
Your local time: )

Acquiring for Growth
- Business
14:30 15:00
Your local time: )

Care Market Data and Trends
- Industry Knowledge
- Business
10:55 11:40
Your local time: )

Strategies for leading in challenging times and addressing unconscious bias
- Leadership
- Skills & Training
Chairperson

Jon Wilks, Chief executive - The Institute of Health & Social Care Management

Speakers

Sue Jones, Director of social care - Institute of Health & Social Care Management

Eddy McDowall, Chief executive - Oxfordshire Association of Care Providers
11:50 12:20
Your local time: )

Modern Slavery & Exploitation of Workers
- Industry Knowledge
Speakers

Clair Brown, Safeguarding and closed cultures senior specialist - CQC

Holly Spiers, Chief executive - Walsingham Support
12:30 13:10
Your local time: )

Recruitment and Retention Panel
- Recruitment & Retention
Speakers

Kirstie Jones, Chief people officer - Salutem Care & Education

Claire Leake, Chief people officer - National Care Group
10:00 10:30
Your local time: )

How to Maintain and Monitor Quality of Care Effectively
- Outstanding Care
- Leadership
10:40 11:10
Your local time: )

Delivering Outstanding Home Care
- Outstanding Care
- Leadership
Speakers

Gemma Lock, Head of commercial - Trinity Homecare Group
11:20 11:40
Your local time: )

Retention in Home Care
- Recruitment & Retention
Speakers

Karolina Gerlich, Chief executive - The Care Workers' Charity
11:50 12:30
Your local time: )

Home Care CEO Panel
- Leadership
- Business
13:50 14:20
Your local time: )

Safeguarding
- Skills & Training
10:50 11:20
Your local time: )

CQC: Complex Care – Collaboration, Innovation & Human Rights are the Key
- Industry Knowledge
Join Rebecca Bauers to hear about CQC’s perspective on complex care, the challenges, and opportunities Understand the importance of a human rights based, person led approach to ensure people receive t ...

Speakers

Rebecca Bauers, Director for people with a learning disability and autistic people - CQC
11:30 12:10
Your local time: )

How Technology Will Support Complex Care
- Skills & Training
Speakers

Nuno Almeida, Founder and chief executive - Nourish

Steffen Wulff Petersen, Co-founder and chief executive - Sona
13:40 14:10
Your local time: )

Working Age Adult Policy Board
- Business
Speakers

Martin Green, Chief executive - Care England
15:00 15:30
Your local time: )

Preventing & Dealing with the Aftermath of Serious Incidents
- Industry Knowledge
Speakers

Carl May-Smith, Partner and barrister - Browne Jacobson
14:15 14:45
Your local time: )

Dealing With Difficult Conversations
- Leadership
- Skills & Training
Whether it’s with colleagues, service-users or families, difficult conversations are a daily reality in care settings. Managing them well requires a balance of verbal, non-verbal and paraverbal skills ...

Speakers

Patricia Sunday, Global professional instructor - CPI International
15:00 15:30
Your local time: )

Registration: CQC'S Expectations
- Industry Knowledge
Speakers

Debbie Cave, Registration manager - CQC

Rachel Monteith, Registration manager - CQC
10:00 15:00
Your local time: )

Mentoring
- Career Development
Speakers

Aneurin Brown, Chief executive - Hallmark Luxury Care Homes

Raina Summerson, Chief executive - Agincare

Samantha Crawley, Chief executive - EQ Care Group and The Outstanding Society

Paul Nery, Managing director - Rose Care Group

Samir Patel, Director - Oaklands Rest Home

Angela Boxall, Chief executive - Majesticare

Mike Parsons, Chair - Dormy Care Communities

John Godden, Chief executive - Salutem Care & Education

Syd Coombes, Managing director - Active Pathways and Evermore Care Homes

Daniel Wylie, Chief executive - Calm Futures

Jay Dodhia, Chief executive - Serene Care

Marta Broyd, Operational director - Golfhill

Ravi Sodha, Director - ACI Care

Abdul Rehman, Chief financial officer - Valorum Care Group

Anneke Lane-Campbell, Chief operating officer - Dolphin Homes

Martin Thomas, Non executive director - Care South

Michael Smith, Operations director - Allegra Care

Nick Barker, Director of quality - Avante Care & Support

Steve Winter, Director - Peasmarsh Place (Country Care) Ltd

Kirstie Jones, Chief people officer - Salutem Care & Education
15:30 16:00
Your local time: )

Direct Workforce Strategy
- Industry Knowledge
This session will explore the Workforce Strategy for Adult Social Care in England after its launch in July 2024, led by Skills for Care.

Speakers

Shirley Way, Head of region - Midlands - Skills for Care
15:00 15:30
Your local time: )

Raising the Profile of Social Care: Working As a Sector
- Industry Knowledge
Speakers

Mark Topps, Co-founder - The Caring View

Alyson Vale, Director - Abbotsford Care
11:40 12:10
Your local time: )

The Barchester Journey, Market Consolidation and What It Means For The Sector
- Industry Knowledge
- Business
Speakers

Mike Parsons, Chair - Dormy Care Communities
10:45 11:15
Your local time: )

The Practical Application of AI in Care
- Skills & Training
Speakers

Sam Hussain, Founder and chief executive - Log My Care

Paul Nery, Managing director - Rose Care Group

2025 Agenda Birmingham

2025 London Agenda Coming Soon

Content Streams

Caring Times Owners Club

Leadership

Operational Excellence

Home Care

2,000

100

60

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