Are you and your team prepared for a critical incident? Do you know what your priorities are, and how they can conflict? Join Carl May-Smith and Laura Chinyere-Ezeh, who will be focusing on the regulatory and employment aspects and duties surrounding a critical incident.

Carl May-Smith will guide you through how to best respond to the CQC and other regulators, whilst Laura Chinyere-Ezeh explores the legal position for the different types of workers involved in the incident, including bank, agency and directly employed staff and how a crisis can actually drive a positive culture.