Money isn't a dirty word
Within the care sector, people cringe when ‘money’ is mentioned.
But the truth is, you can’t run a business if it’s not profitable – meaning you can’t deliver the high-quality service your clients deserve. Your care should help people to thrive and streamline their lives.
In my session at the Care Management Show on 28 November, Money Isn’t a Dirty Word, I’ll be digging into how to build a profitable care business and why it’s crucial to understand the unit level economics. That means:
- Having a financial expert on your team who understands the sector and the structure of your business – how cash flows through and around it.
- Digging into forecasting and applying the numbers of previous years, to map your plan for the future of your business.
- Understanding what percentage of your costs should be associated with your topline and getting comfortable with this.
- Managing service price increases with confidence.
This talk will provide you with an overview of how to: read the benchmark data, understand the nuances of net and gross profit, maintain healthy numbers, and successfully scale a thriving home care business.
At Care Management Show London 2025, Amrit Dhaliwal will be speaking in the Home Care theatre at 14:30.
Other sessions in the Home Care theatre include:
- Delivering Outstanding Home Care
- Retention in Home Care
- Home Care CEO Panel
-
Amrit Dhaliwal
Chief executive, Walfinch

