Nearly three in ten Good ratings deteriorated last year, and CQC is now prioritising services whose ratings are more than five years old. If yours hasn’t been inspected for a while, the odds aren’t in your favour.

Former CQC inspector Katherine Williams takes you to the other side of the inspection table. Using real inspection findings and photographs, she shows the everyday oversights that turn a Good into Requires Improvement or Inadequate.

These include unnoticed hazards, audits that miss what’s in plain sight, gaps between care plans and risk assessments, and notifications that never got sent. She explains how inspectors weigh what people say, what staff say, what they see and what the records show, and why corroboration matters more than paperwork.

Katherine will  also cover what she is seeing on the ground with CQC registration: the common mistakes delaying new services, new managers and changes in registration, and how to avoid them.

You’ll leave with a practical checklist to prepare your service, spot hazards before an inspector does, and protect your rating.